Desire is the key to motivation, but it’s determination and commitment to an unrelenting pursuit of your goal – a commitment to excellence- that will enable you to attain the success you seek”

…Aristotle

Curriculum Vitae

Summary

Director in the Inforce Systems area of the Individual Policy Services Division of New York Life Insurance Company; managing one of the testing/research units in the area; administrator of one of the major subsystems, which I helped to build and test; and responsible for developing curricula for training/cross training, coaching employees; and Project Management for in-house projects which the Inforce system area is responsible for delivering.

Director of Inforce Systems

Present

    • Oversees the Annual testing Budget for Inforce Systems
    • Plans, schedules and monitors work plans for employees
    • Train new employees and cross-train existing employees on the various business functions
    • Prepare Training Materials
    • Train the Trainers
    • Reviews detailed business requirements for one or more business functions through:


1.Working closely with Individual Policy Service (IPS) customers to perform business analysis tasks.
2.Coordinating testing efforts for one or more business functions including:
(A) Validating and executing test plans
(B) Identifying resources (data requirements, system necessities & people)

 

  • Review of new/modified forms and policyholder communications designed by various team members.
  • Review status reports, statistics, including reports for upper management.
  • Review user documentation & training materials and/or new project level customer communications created by other team members.
  • Perform problem/risk analysis for business functions.
  • Represent Inforce Systems as the analytical expert on interdepartmental or interdivisional projects.
  • Handle production support and user guidance requests.
  • Work with Home Office (HO), Service Center (SC) and General Office (GO) personnel in planning of applications/projects
  • Delegate of work assignments
  • Follow up on the progress of the assignments
  • Schedule assignments
  • Coordinate requirement sessions
  • Develop project timelines
  • Coach and mentor employees
  • Point of contact for New York Life Disaster Recovery efforts
  • Prepare project presentations for management
  • Act as the Testing Liaison Coordinator (between ILD and Inforce Systems) for the last five years on all New Product Introduction and Repricing efforts. The responsibilities are as follows:
  • Attend various Project Kick-off meetings as the Inforce Systems Specialist Rep
  • Prepare written assessments on what each project entails and what would be our area’s involvement.
  • Work closely with the various system managers to develop testing schedules
  • Ensure that all deadlines are met by the testers in the Inforce Systems area and if the deadlines cannot be met, negotiate if possible, and alternate dates. (i.e. dates for test plans, specifications, mock-ups, etc.)
  • Prepare written progress reports for various projects for senior management review
  • Trouble Shooting: assist the testers when needed in straightening out any problems that they may incur (which might cause delays) while they are in the system-testing phase.
  • Follow up on any post implementation items

Senior Systems Consultant

  • Project administration and interaction with business partners/production centers
  • Coordinate/prepare/execute test plans and test cases as part of system acceptance testing for newly developed, corrected or enhanced systems.
  • System administration and preventative maintenance.
  • Coordinate/investigate/evaluate recommendations impacting systems’ processing, including the implementation of approved changes.
  • Preparation of system procedures and or announcements for newly enhanced or corrected systems, because of projects, SRC’s (Service Request Coordination) or new product introduction
  • Post Implementation follow-up and review to ensure Quality Assurance and cost effectiveness
  • Act as a customer tester liaison coordinator for the Inforce Systems area on various companywide projects/initiatives

Systems Consultant

  • Assisted with documentation of business requirements, to include creation of new forms and policyholder communications or modification of existing forms
  • Developed test plans independently based on available documentation
  • Execute test plans and documented results
  • Prepared reports of test results for project manager
  • Prepared user documentation and training materials for field news internal communication
  • Assisted with research regarding necessity of new projects and or emerging technology and its practical implementation within the Individual Policy Service Department

Senior Systems Associate

    • Prepared and executed test plans and test cases as part of system acceptance testing for newly developed, corrected or enhanced systems
    • Assisted with system administration and maintenance
    • Investigated and recommended solutions/improvements regarding system processing or problems
    • Prepared/Maintained system processing procedures and system enhancement communications for our business partners
    • Prepared business specifications and requirements in collaboration with business partners and programmers or vendors

Entry Level –Accounting Analyst

Balanced company accounts for Life and Target Life products

Current Work with Zeta (August 2018 – Present)

“Your work is going to fill a larger part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it” …. Steve Jobs

National Level
Title: International Centennial Grand Basileus
Date: July 2018 – present

Duties and Responsibilities:
  • Reviews incoming MIP packets and provide written approval to chapters
  • Provides new membership materials written shipping notification to each approved chapter
  • Reviews completed MIP evaluation forms
  • Provides the International Grand Basileus with “up-to-the-minute” new membership approval stats, before a scheduled Regional Conference. These figures are incorporated into her State of the Sorority Report presentation at the conferences.
  • Provides Regional Directors with “up-to-the-minute” new membership approval stats if requested, before their scheduled Regional Conferences. These figures are incorporated into their Regional highlight reports.
  • Creates/updates the following reports
    • Prepares Approval spreadsheets
    • Prepares Itemized batch reports – sent to TD Bank and National Headquarters
    • Prepares Summary reports which are sent to TD Bank and National Headquarters
    • Created a yearly Legacy report for tracking purposes
    • Created a yearly refund report for tracking purposes
    • Prepares the National First Anti-Basileus’ written and detailed PowerPoint reports for presentation at the National Executive Board Meeting each January
    • Prepares the Fiscal Year-End Report of the National First Anti-Basileus which is submitted to the National Executive Board for review
    • Prepares a detailed, Boule report regarding the activities/duties of the First Anti-Basileus, which covers her two-year term of office. This report is placed in the Boule guidebook for review by the sisterhood
  • Chairs the National Membership Committee
    • Created the first addendum to the MIP Manual since it was created in 2012 and approved by the National Executive Board in 2013. The addendum was created to clarify information in the MIP Manual, provide answers to the FAQs, and provide an answer key section for all the Course of Study questions.
    • Created new MIP Financial Forms A and B to facilitate a smoother process for submitting MIP fees with the applications.
  • Performs MIP Certification Training across the country and abroad
  • Creator of the annual National Reclamation Campaigns
  • Produces a Semi-Annual National Membership News Brief
  • Participates as a member on National Executive Board committees assigned to by the National Chair of the Executive Board and the International Grand Basileus
  • Develops special initiatives related to membership
  • Reviews MIP Certification training updates from State and Regional Directors who conduct their MIP training
  • Reviews and forwards the MIP training sign-in sheets submitted by the State and Regional Directors before sending them for inclusion on the National Registry
  • Provides exceptional customer service to the Sisterhood

“The best preparation for tomorrow is doing your best today.” …. H Jackson Brown, Jr.

Membership

Delta Mu Zeta Chapter
Harlem, New York – Atlantic Region

Membership Levels
Induction – May 1982
Life Member – 1992
Golden Life Member – 1998
Diamond Level Contribution – April 2013

National Experience
  • International Centennial Grand Basileus – 2018 – Present
  • National First Anti-Basileus – 2016 – 2018
  • National Director of Strategic Planning – Appointment August 2012 – 2016
  • Zeta Organizational Leadership (ZOL) Committee – Member 2005 – 2008
  • National ZOL Trainer – 2005 – 2008
  • Chairman of the National Executive Board – Elected 2000 – 2004
  • 11th Atlantic Regional Director – Appointed 1996 – 2000

Boulé Attendance – 18

1982 (Richmond, VA), 1984 (Detroit MI), 1986 (Anaheim, CA), 1990 (St. Louis, MO), 1992 (Charlotte, NC), 1994 (Orlando, FL), 1996 (Dallas TX), 1998 (Atlanta, GA), 2000 (Philadelphia, PA), 2002 (New Orleans, LA), 2004 (Hollywood, CA), 2006 (Hollywood, CA), 2008 (Las Vegas, NV), 2010 (Dallas, TX), 2012 (Chicago, IL), 2014 (Washington, DC), 2016 (Orlando, FL), 2018(New Orleans, LA)

  • Attended Zeta Phi Beta Sorority, Incorporated 75th Anniversary Celebration in Washington DC – 1995

Attended Zeta Phi Beta Sorority, Incorporated 85th Anniversary in Washington, DC –

National Executive Board Meeting Attendance – 27
1984, 1986, 1993, 1996, 1998, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022

Regional Experience
  • 55th Atlantic Regional Conference Marshal – 2013
  • Regional Z-HOPE Coordinator – 2006 – 2008
  • Regional Tamias – Elected 1990 {served (2) terms}
  • 46th Atlantic Regional Conference Marshal – 1995
  • 11th Atlantic Regional Director – Appointed 1996 – 2000

Regional Conferences Attendance- 22
1982, 1983, 1984, 1985, 1986, 1987, 1989, 1991, 1993, 1995, 1997, 1999, 2001, 2003, 2005, 2007, 2011, 2013, 2015, 2017, 2019, 2021

Regional Executive Board Meeting Attendance- 36
1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2011, 2013, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022

State Experience
  • New York State Director of Chapter Management & Development – Appointment September 2012 – 2014
  • New York State Conference Marshal – 2012
  • New York State Conference Marshal – 1996
  • State Tamias – Elected 1986 {served (2) terms}
  • Graduate Member to the Regional Nominating Committee – served two terms – 1985-1986 and 1990-1991

State Conference Attendance- 37
1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021

State Executive Board Meeting Attendance – 33
1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2004, 2006, 2007, 2008, 2009, 2010, 2013, 2014, 2015, 2016, 2017,2018, 2019, 2020

Local Experience
  • Chapter Management & Development – Director – August 2012 – 2014
  • Basileus – 1994-1998 and 2006-2008 {Elected to serve (3) terms}
  • 2nd Anti Basileus – 2002 through 2006 {Elected to serve (2) terms}
  • Tamias – 1986-1990 and 2010-2012 {Elected to serve (3) terms}
  • Z-HOPE Coordinator – 2002- 2010
  • 60th Chapter Anniversary Celebration – Chairperson 2010
  • 50th Chapter Anniversary Celebration – Chairperson 2000
  • 43rd Chapter Anniversary Celebration – Chairperson 1983

Soror Hollingsworth held the position of Tamias on the Local, State and Regional levels simultaneously and still is the only Soror in the Atlantic Region to have achieved this milestone to date.

She Delivers!

432,728.84544.606.15Membership Growth 

Global expansion highlights

  • First of the Divine 9 to charter a Graduate chapter in the British Virgin Islands
  • Historic reactivation of the Liberia Charter
  • Chartered a chapter in Ghana, West Africa
  • Chartered a chapter in New Hampshire

 2018-2019 Fiscal Year

  • New Grad/Undergrad Charters – Five (5)
  • New Amicae Auxiliary Charters – Four (4)
  • Reactivated Grad/ Undergrad Chapters – Five (5)
  • Reactivated Amicae Auxiliary Charter(s) – One (1)

 2019-2020 Fiscal Year

  • New Grad/Undergrad Charters – Ten (10)
  • New Amicae Auxiliary Charters – Eight (8)
  • Reactivated Grad/ Undergrad Chapters – Two (2)
  • Reactivated Amicae Auxiliary Charter(s) – Seven (7)

2020-2021 Fiscal Year

  • New Grad/Undergrad Charters – Nine (9)
  • New Amicae Auxiliary Charters – Two (2)
  • Reactivated Grad/ Undergrad Chapters – Three (3)
  • Reactivated Amicae Auxiliary Charter(s) – Two (2)

Membership stats 

2018 – 2019 – 21,153

2019 – 2020 – 23,770 – 12.37% increase

2020 – 2021 – 27,168 – 14.34% increase

    • Appointed the first Chapter Charter Feasibility and Sustainability committee to further Zeta’s expansion efforts.
    • Granted official Statehood status to the chapters in the Bahamas (previously part of Florida State membership) combined with a mission trip to help assist our Sorors and their communities because of Hurricane Dorian.
    • Granted official Statehood status to the chapters in Massachusetts which were previously part of the Tri-State membership.
    • Opened Life Membership on January 16, 2020. 415 new Life Members were placed on the official membership roll.
    • Inducted four honorary members: Vivica A. Fox (Actress and Entrepreneur), Chaka Khan (Music Icon and Entrepreneur), Archbishop Mary L. Palmer (First African American Female Archbishop in the US),  and Dr. Linda L. Singh (Retired Major General Adjutant of the Maryland Army National Guard).

Communication/Publications

    • Created the following communication/publication vehicles:
      •  ZNN (Zeta Network News) weekly news brief
      •  Membership Matters (semi-annual on-line magazine)
      • The Annual Report
  • First Flip Edition of the Archon – (2 publications in one)

Technology

    • Launched the first comprehensive on-line Membership Database -Members can now pay their National, Regional and State dues online, as well as update their membership profile.
    • Launched the first Learning Management Database.
      • Created e-learning courses for membership intake
  • Launched the first comprehensive on-line Membership Intake. 
      • Online MIP process includes completion of applications, course of study and payment of fees/shipping.
  • MIP Applications and MIP Fees are no longer required to be sent directly to the International First Anti-Basileus for processing. This is a major accomplishment as it is the first time in the history of the organization this type of enhancement to an existing manual initiative has been addressed.
  • Introduced Electronic Signature through Adobe sign to execute all Contracts/MOU’s
  • Commissioned a Record Management team to covert our paper files to electronic files – saved Zeta over $65,000 prior to COVID in the conversion of paper files
  • Launched the first Stork’s Nest App.

Education

  • Launched the Reboot of the Zeta Professional Leadership Academy.
  • Rebooted the Train the Trainer initiative.

Training Initiatives

  • Grow with Google – ZOL trainers have trained over 9800 members and people in their communities since Feb 2021 – October 2021 on various subjects such as building your brand, design thinking for entrepreneurs, managing your online presence, resume writing, digital skills for everyday tasks and basic google online navigation. The goal of this partnership was for each partner to train 20,000 women of color by September 2022. Zeta was one of six partners chosen and received $100,000.00 to be a key stakeholder in this initiative.
  • Sustainability training program for new chapter charters and reinstated chapters has been launched by the Chapter Charter and Reactivation Committee since July 2019. A total of 24 new or reinstated chapters have completed or are in the process of completing this intensive training program facilitated by the Committee, with assistance from the ZOL Trainers and various program directors of the Members Administration.

Newsworthy and Noteworthy Scholarships

  • Created the Centennial Founders’ Scholarship Initiative which will grant a full scholarship to a graduating senior over a five-year period. The first scholarship was awarded on Juneteenth 2020 for $100,000 to a high school graduate pursuing a bachelor’s degree at Stanford University. The second scholarship was awarded October 2021 for $125,000 to a high school graduate pursuing a bachelor’s degree at Macalester College.

Programmatic/Capstone Initiatives

  • Partnered with the Infinity Global Group to assist in sponsoring the Wo Ye Bra (Business entrepreneurship program) in Ghana West Africa – 56 women trained and $18,500.00 has been donated since October 2019 – Sept 2021
    • Purple Reign Challenge was created as a March of Dimes Initiative. (Chapters/Members organized lighting up buildings, statuses, and bridges in their local municipalities) 
  • Took first place in the March of Dimes Alpha/Zeta Challenge three years in a row totaling $2,248,346.
    • January 2020 ZHOPE Service Initiative – Donated 13,000 bundles of socks, hats, mittens, scarves, socks, and blankets to Martha’s Table in Washington, DC. 
    • June 2020 ZHOPE Service Initiative donated $84,822.00 to the DC Public Schools to help fund the construction of outdoor school rooms in eight (8) at risk areas in DC that serve predominately Black and Latino children.
    • Donated $50,342.70 (2018-2019) to St Jude.
    • Donated $129,515.35 (2019-2020) to St. Jude – most money raised to date by Zeta Phi Beta Sorority.
    • Donated $70,074.00 (2018-2019) to the American Cancer Society.
  • Donated $216,580.15 (2019-2020) to the American Cancer Society – 3 combined campaigns – Relay for life, Hope Lodge and Making Strides against Breast Cancer – most money raised to date by Zeta Phi Beta Sorority.
  • Raised $22,997.99 (2019-2020) to Women Veterans Rock.
  • Raised $52,650.43 (2020-2021) to Women Veterans Rock.
  • Donated $23,250.02 (2019-2020) to Micha’s Voice.
  • Donated $16,300.00 (2020-2021) to Micha’s Voice.
  • Donated $25,000.00 to the Ramfly Home (Children’s Orphanage in the Bahamas).

Partnerships

    • Procured strategic partnerships with the following companies/organizations:
      • Geico
      • Dell
      • Google
      • New Balance Athletics Wear/Jairus Group
      • St. John Knits International, Inc.
      • Goldman Sachs
      • Micha’s Voice
  • National Council of Negro Women (Good Health Wins-  Initiative)
    • Evolution Aura
    • Girl Trek
    • When We All Vote (Civic Nation)
    • All of Us
    • NAACP – Formal MOU was signed in 2019
    • Macy’s International

Financial Partnership Incentives

  • Geico (2019-2020) Total Incentive $9,000.00 (Received)     
  • Geico (2021-2023) Total Incentive $16,000.00 ($8,000.00 will be paid in 2022 and 2023)
    • Geico (2022) Scholarships/Programmatic $50,000.00 (Received)
    • Dell (2020-2021) Total Incentive $5,000.00 (Received) 
    • Dell (2021 – 2022) Total Incentive $10,000.00 (Paid per quarter – $5,000.00 Received)
  • Google (2021-2022) Total Incentive $100,000.00 (Received)
  • Goldman Sachs (2020-2021) Total Incentive $25,000.00 (Received)
  • NCNW – Good Health Wins (2021-2022) – $313,087.50 Grant (Received)

Sponsorships

  • ICGB secured $52,000.00 in sponsorships for the Centennial Celebration from the following
    • Herff Jones
    • JAM Productions
    • PCI
    • LUHF Branded Environments
    • Geico
    • March of Dimes

  • ICGB secured the following sponsorships for Boule 2022
    • Herff Jones – $25,000.00
    • Goldman Sachs- $50,000.00
  • Atlantic Region – $10,000 (Received)
  • Nelson Mullins – $10,000 (Received)

Developed Other Streams of Income

  • Negotiated a 15% royalty rebate with Herff Jones in January 2021 (this was a 5% increase from the original agreement prior to July 2018. From 2019-2021 – received $2,313.36 in royalties
  • Developed a partnership with Learfield/CLC a National Vendor Licensing firm (This is a first for Zeta)
  • Vendor royalty amounts generated through the CLC partnership for 2019-2021 – $219,744.96 (this does not include the sale of the IHQ uniform jackets and special edition pin)
  • Launched the first co-branded Zeta sportwear line with New Balance sportswear. 2020-2021 – received $11,454.52 in royalties
  • Relaunched the Zeta IHQ Boutique with the following signature items:
    • IHQ Uniform Jacket (White with blue piping and royal blue with white piping (merchandizing Director special design)
    • Special Edition of the Sorority Pin (four diamonds and one sapphire in the middle of the Phi)
  • Developed partnership with Evolution Aura – Specialty candle line; the scent was created especially for Zeta named the Essence of Finer Womanhood

Total Funds collected through new strategic partnership royalties brought to the table since becoming the International Grand Basileus (July 2018 – December 2021)

$484,728.84

Rebranding/Marketing Campaign

  • Launched the newly designed and stylized rebranded International Website.
  • Launched a major rebrand marketing campaign (The Many Faces of Zeta) in twelve major cities across the country, displaying highly publicized billboard signs on major highways, digital signage in key subway stations, and in the Ronald Reagan Washington National Airport on January 16, 2020, heralding Zeta’s 100-year anniversary.

Social Media Reach

  • Zeta’s Social Media presence has been increased by an average of 55% since August 2018 
  • Facebook’s estimated monthly reach 150K, with 46,917 followers
  • Instagram estimated monthly reach 16.5K, with 29,200 followers
  • Twitter estimated monthly reach 58K, with 11,500 followers

Property Updates

International Headquarters – 1734 New Hampshire Ave 

  • Completed work on the final three items that were left from the renovation project at IHQ
    • Downstairs columns
    • Closet in the ICGB Office 
  • Replaced the front door, painted the trim royal blue, and placed the shield on the glass portion of the door at IHQ at no additional cost to the sorority
  • Created a small satellite office for ZNEF on the ground floor of IHQ 
  • Repaved the garage floor

International Satellite Office (1461 S. Street)

    • Purchased the sorority’s second property in Washington, D.C. on March 14, 2019. 
  • Paid off the mortgage in two years on March 8, 2021
  • Completed remodeling/renovations in six months: (June 2020 – December 2020)
    • Installed five new offices
    • Installed a reception area
    • Installed a Board Room
    • Corporate lodging space 
    • All new electrical work
    • Painted the trim on all windows Zeta Blue as well as the trim on the front door
    • Painted the back entrance door Zeta Blue
    • Powered washed the paint off the bricks in the courtyard
    • Placed an accessible hatch on the roof for easier access
    • New landscaping in the front and the side of the office

Carriage House at 1461 S. Street (Other streams of income)

  • First rented the duplex from August 2019 – December 2020
  • Built a Washer/Dryer area in the kitchenette section of the apartment
  • Painted the duplex walls white

IHQ Office Implementations

  • Newly designed membership ID Cards
  • Moved to a Fulfillment Center to manage the distribution of membership materials/merchandise instead of shipping out of IHQ

Birch Haven

  • Completed the following improvements on Birch Haven:
    • White picket fence surrounding the cottage
    • Installed handicap ramp
    • Installed new patio doors
    • Extend the patio deck
    • Built a sea wall 
    • Installed three windows
    • Install the mantel piece over the fireplace
    • Refurbished the steps leading down to the lake by the side of the house

Between the three properties (1734 New Hampshire Avenue, 1461 S. Street and Birch Haven), Zeta now has over $12,000,000.00 in fixed assets

Property Budgetary Tracking of Expenditures

  • Instituted budgetary tracking on a month-to-month basis on what it takes to operate IHQ, the Satellite Office and Birch Haven (Taxes, utilities, equipment, service work, repairs, and any capital improvements) 

Virtual Pivot due to Pandemic

  • First Virtual Boulé October 2020 – over 8,400 members registered.
  • First Virtual ZOL Academy July 2021.
  • Second Virtual ZOL Academy – January 2022.
  • Launched Virtual Saturday/Sunday Inductions and Chapter Chartering from April 2020 – June 2020 
  • Organized the June 2020 Year in review highlighting the following:
    • Our year in service work across the globe and honoring our college graduates and postgraduates.
    • ZOL Graduation 
    • Legacy Ceremony
    • Dove Ceremony 
  • Virtual Amicae National Workshop weekend (August 2020) over Eight Hundred (800) attendees.
  • Virtual Rededication Ceremony (July 2020)
  • Mandate for all in person activities, (local, state, and regional meetings, service events, ceremonies, etc.) had to be done virtually as of March 2020 – June 2021.
  • Virtual intake guidelines created for undergraduates and graduates to assist chapters through the pandemic.
  • First National Zeta Male Network Symposium – May 22, 2021.

Two Hundred (200) attendees – Theme: From Boys to Men: It is Better to Build Boys then to Mend Men.

  • First Virtual Zeta Day on the Hill – October 2, 2021 – Six Hundred (600) attendees
  • Launched Virtual Stork’s Nest’s across the country.

Additional “First’s” for the Membership Administration

    • First time an International Executive Board Meeting held outside of the fifty states (January 2019 – Bahamas).
    • First time the ICGB International Executive Board report was live streamed at the January 2019 Board Meeting.
  • Fundraiser for the NEF was launched in conjunction with purchasing a copy of the Directory and $20,525.00 was raised for ZNEF scholarships.
    • First of the Divine 9 to memorialize their Founders in lifelike wax figures – unveiling July 2022 in Philadelphia.
    • Zeta was the first and only D9 Step Team that performed on the Internationally known Macy’s Thanksgiving Day Parade (Nov 2020).
  • Received a 10% incentive for funds exceeding the goal of money raised for the March of Dimes Walk for Babies. For 2021 the incentive was $21,027.60 coming back to Zeta.

Membership Administration 

  • Expansion of leadership and volunteer service of members at national, regional, and state levels.
  • Monthly Cabinet Meetings with all appointed officers.
  • Monthly Meetings with RD’s.
  • Monthly One on One Meetings with RD’s.
  • Monthly Meetings with all SD’s.
  • Mandatory Risk Management Certification Training.
  • Instituted a formal 360 evaluation process for SD’s.

Specialty Items

  • Designed an exclusive Regional and State Director pin for Centennial
  • Hard Cover Special Edition of the International Membership Directory was printed (4,811 members purchased a copy)

Newly Created Procedural Updates

  • Amicae Manual revisions
  • Chapter Charter Guidelines (revised/ newly created addendums)
  • Protocol Manual revisions
  • Reclamation Information Guide (newly created)
  • Risk Management guidelines 
  • Social Action (newly created)
  • Undergraduate Advisory Training (revised)
  • Youth Advisory Training (revised)
  • Zeta Male Network guidelines (newly created)

    National Membership Month

    Annual Initiative to highlight best practices in retention, reclamation and recruitment. Over 3,500 members participated over the last three years in various activities to stimulate and enrich members’ knowledge base.

    • Debut – June 2015
    • 2nd installment – October 2016
    • 3rd installment – September 2017

    June 2015 Flyer

    October 2016 Logo

    September 2017 Logo

    National First Anti-Basileus Report Card Survey – (First time done)

    Created a measuring tool to provide feedback from the membership on the job performance of this officer. First disseminated at the end of the 2014-2015 fiscal year. A second survey was created and disseminated to the membership at the end of the 2016-2017 fiscal year. The feedback was key in improving the services which the National First Anti-Basileus provides daily to the membership.

    Going Green –  Electronic Conversion of MIP Forms and Letters -Phase 1

    Hired a programmer to convert the forms and letters below to electronic versions. All forms were tested and instructions created by the National First Anti-Basileus before the roll out. (Payment for this initiative was paid for by the National First Anti-Basileus)

    Description Dissemination Date
    Created a PDF fillable version of the New National Financial Forms A and B October 20, 2016
    Created a PDF fillable version of the MIP Evaluation form December 9, 2016
    Created a PDF fillable version of the MIP Certificate Order Form December 9, 2016
    Created a PDF fillable version of the MIP Request for Membership Materials December 9, 2016
    Detailed instructions were created to accompany all the above PDF fillable versions in the 4th quarter of 2016 October 20th and December 6th 2016
    Created a PDF fillable version of the letter Inviting Legacy aspirant to membership February 13, 2017
    Created a PDF fillable version of the letter Inviting Non- Legacy aspirant to membership February 13, 2017
    Created a PDF fillable version of the letter Inviting Legacy aspirant to an interview February 13, 2017
    Created a PDF fillable version of the letter Inviting Non-Legacy aspirant to an interview February 13, 2017

     

    The Personal Touch Campaign – (Signature Initiative) 

    Customized letters to the sisterhood

    • Created a customized “Welcome letter” which was sent to new members inducted into Zeta – commenced September 2015. Over 4000 letters were sent.
    • Created customized “Holiday Letters” (Christmas and New Year) which were sent to new members inducted into Zeta – commenced December 2015. Over 900 letters were sent.
    • Created a customized “Thank You Holiday Letter” which was sent to all MIP Coordinators and Undergraduate Advisors who assisted in helping Zeta to grow – commenced December 2015. Over 300 letters were sent.
    • Created a customized “Founders’ Day Graphic” which was sent to new members inducted into Zeta – commenced January 2016. Over 250 graphics were sent.
    • Created a customized “Congratulatory Letter” to graduating Sorors who completed the Transition Your Talents Survey. Over 275 were sent.
    • Created a customized “Zetaversary Letter” which are being sent to new members on their first anniversary starting from the 2015-2016 fiscal year. Over 500 letters were sent.

    The Keys to Membership News Brief

    • Semi-annual news brief from the office of the National First-Anti Basileus
    • Six (7) comprehensive issues have been published and disseminated to the sisterhood since January 2015 and viewed by over 10,927 members.

    Outside of the auspices of the duties and responsibilities of the National First Anti-Basileus:

    • Created and organized the first Christmas International Tele Town Hall for our overseas Sorors Two special editions of the Tele Town Hall were created especially for our overseas Sorors to attend and receive firsthand updates on the State of the Sorority from the International Grand Basileus and several elected and appointed officers. (December 2014) (Members from Germany, Belgium, London, Japan, Abu Dhabi, Korea were on the calls)
    • Guest moderator for the first Tele Townhall 2017 Global Day of Service on Monday January 16, 2017, sponsored by the Centennial Commission.
    • National Liaison to the National Military Advisory board
      1. Instrumental in working on the MOU (Memo of Understanding) between Zeta and Women’s Veterans Rock in 2015 which is a limited partnership that will end in 2020 culminating our 100th anniversary and Women’s Veterans Rock 10-year anniversary.
      2. Assisted with the development/concept of National Military Appreciation week. Also served as the Mistress of Ceremonies and assisted in organizing the 2nd year Gala Celebration to launch the 2015 National Military Appreciation week on November 7, 2015. Zeta presented $25,000.00 to Women’s Veterans Rock at this affair.

    Vendor Acquisitions

    • Responsible for working closely with the Orlando St. John’s Boutique Store Management to bring the high-end clothier to the 2016 Grand Boulè in Orlando, Florida.
    • Currently working with the VP in charge of merchandising at St John’s head office to finalize the details for bringing the Boutique to Boulè 2018.

    Zeta Phi Beta Sorority, Incorporated is the 1st Greek Letter Organization that St John’s has participated with on a National Level by bringing their Boutique store to a National Convention.

     

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